We begin to prepare your order as soon as we receive your payment. A confirmation mail will be sent to you.

We ship internationally via DHL for an additional fee: 

7 to 10 working days


3 to 5 working days


Delivery time of shipment depends on the carrier, type of shipment, correctness of recipients address data. In exceptional cases, it may exceed the time limit indicated above.

LILOU is not responsible for any delays or other issues that may arise when shipping internationally. If your order is sent back to LILOU by the shipping company for failure to deliver, you will be required to pay for the re-shipment of your order.