We begin to prepare your order as soon as we receive your payment. Please note that an order takes 3-5 days to complete, or 7 days in case of a special engraving and/or a photo engraving.

Order completion time excludes shipping time, which takes:

GLS parcel delivery in Europe – prepayment (credit card or PayPal)       
delivery time: from 2 to 5 working days

5 ₤ 

DHL parcel delivery outside Europe

delivery time: from 7 to 10 working days

20 ₤ 

The total delivery time for an order consists of the time of preparation for dispatch and the delivery time. Delivery time of shipment depends on the carrier, type of shipment, correctness of recipient’s address data and does not depend on Lilou. In exceptional cases, it may exceed the time limit indicated above.